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You can become a pro at Makerble faster than you think.

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Recognise / View / Know what it is

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Use it (e.g. tagging a contact)

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Creating

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Edit

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Delete

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Stories

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Module A - Lesson 1 - Progress tagged to contacts

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Module A - Lesson 1 - Progress tagged to contacts

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Module A - Lesson 1 - Progress tagged to contacts

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Module B- Lesson
https://makerble.atlassian.net/l/cp/AR1ErmtB (can be skipped)

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Module B- Lesson
https://makerble.atlassian.net/l/cp/ymN17U0v (can be skipped)

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Contacts

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Module A- Lesson 2
https://makerble.atlassian.net/l/cp/5zqXkqd1

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Module A- Lesson 2
https://makerble.atlassian.net/l/cp/8q1e0A2j

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Module A - Lesson 2
Creating contacts

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Module B- Lesson
https://makerble.atlassian.net/l/cp/Wmzd1Dv1 (can be skipped)

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Module B- Lesson
https://makerble.atlassian.net/l/cp/MNV9QyEc
(can be skipped)

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Projects

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Module A- Lesson 2
https://makerble.atlassian.net/l/cp/0zTraQ8C

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Module A- Lesson 2
https://makerble.atlassian.net/l/cp/YhwsdUqF

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Module A- Lesson 2
https://makerble.atlassian.net/l/cp/ZGzmApoq (can be skipped)

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Module B- Lesson
https://makerble.atlassian.net/l/cp/4R9JwH6W (can be skipped)

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Module B- Lesson
https://makerble.atlassian.net/l/cp/pFnr9ysy
https://makerble.atlassian.net/l/cp/3J1H7kzb
Can be skipped

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Progress Boards

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Module A - Lesson 1 - Progress tagged to contacts

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Module A - Lesson 1 - Progress tagged to contacts

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Module B- Lesson
https://makerble.atlassian.net/l/cp/dSey7RQd

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Module B- Lesson
https://makerble.atlassian.net/l/cp/xyeLYjm7 (can be skipped)

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Module B- Lesson
https://makerble.atlassian.net/l/cp/feAJPx26 (can be skipped)

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Users

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Module A- Lesson
https://makerble.atlassian.net/l/cp/yHwp7674
https://makerble.atlassian.net/l/cp/qyeAzm95
(can be skipped)

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Module A- Lesson
https://makerble.atlassian.net/l/cp/pHgu1xQM (can be skipped)

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Module A- Lesson
https://makerble.atlassian.net/l/cp/GtUFCRCs (can be skipped)

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Contact Forms

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Module A- Lesson
https://makerble.atlassian.net/l/cp/WtdBF6j4
(can be skipped)

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Module A- Lesson
https://makerble.atlassian.net/l/cp/cfYMgsKx
(can be skipped)

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Module A- Lesson
https://makerble.atlassian.net/l/cp/Xc6T3TrT
(can be skipped)

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Module B- Lesson
https://makerble.atlassian.net/l/cp/5mwEfw6P
(can be skipped)

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Module A- Lesson
https://makerble.atlassian.net/l/cp/CZZ117cE
(can be skipped)

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Surveys

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Module A- Lesson
https://makerble.atlassian.net/l/cp/CHZe9QiT
(can be skipped)

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Module A- Lesson
https://makerble.atlassian.net/l/cp/CHZe9QiT
(can be skipped)

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Module B- Lesson
https://makerble.atlassian.net/l/cp/dVT0jw7s (can be skipped)

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Module B- Lesson
https://makerble.atlassian.net/l/cp/ZbVzcJWX
(can be skipped)

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Module B- Lesson
https://makerble.atlassian.net/l/cp/2JDU905D
https://makerble.atlassian.net/l/cp/KrmEZwPc
(can be skipped)

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Project Forms

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Module A- Lesson
https://makerble.atlassian.net/l/cp/16nrqNbF
can be skipped

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Module A- Lesson
https://makerble.atlassian.net/l/cp/16nrqNbF
can be skipped

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Module B- Lesson
https://makerble.atlassian.net/l/cp/eomvL06B
can be skipped

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Module B-Lesson
https://makerble.atlassian.net/l/cp/dnV1Hzjz
can be skipped

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Module B-Lesson
https://makerble.atlassian.net/l/cp/dnV1Hzjz
can be skipped

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Event Categories

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Module A- Lesson
https://makerble.atlassian.net/l/cp/x9xj16bW
can be skipped

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Module A- Lesson
https://makerble.atlassian.net/l/cp/pqXskeD1
can be skipped

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Module B- Lesson
https://makerble.atlassian.net/l/cp/5PrEN9PH
can be skipped

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Module B- Lesson
https://makerble.atlassian.net/l/cp/MQk0T1w7
can be skipped

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Module B- Lesson
https://makerble.atlassian.net/l/cp/x9xj16bW
https://makerble.atlassian.net/l/cp/MQk0T1w7
can be skipped

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Story Labels

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Module A- Lesson
https://makerble.atlassian.net/l/cp/eobmfX6j

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Module A- Lesson

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Contact Flags

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Contact Roles

Modules

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Module Name

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Description

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Who is it for

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Basics part 1: Contacts & Stories & Projects

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Contacts

  1. what is a contact - broadly, what can you do with one

  2. makerble brings all your contacts together. Highlights of:

    1. Category Splits tab

    2. Productivity tab

  3. create a contact while NOT signed in - i.e. using a Signup Page (that creates several contacts)

    1. get a notification

    2. they’re added to the waiting list

  4. create a contact while signed in

  5. view their profile (what are SOME of the things on the profile) - e.g. relationships, referrer

  6. move a contact between Project states: i.e. from the Waiting List to the Enrolled list of a project

  7. find a contact - search, filters

  8. how to post a story on the timeline of a contact - includes adding location, date happened, attachment

Stories

  1. what is a story

  2. how to see a story (in newsfeed)

  3. how to create a story (e.g. using Quick Update popup)

  4. how to see story on project timeline

Projects

  1. how to see cumulative of progress from individual stories on the project’s Progress Panel

  2. see all the contacts in a project

  3. see the coworkers in a project

  4. what is a project

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Everyone

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Basics part 2

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Contacts

  1. Edit a form on a contact’s bio e.g. if their phone number has changed

  2. Add an existing form to a contact’s bio

  3. add a relationship to contact (e.g. their parent)

  4. add a flag to a contact

  5. mark the referrer of a contact

  6. add signposting to a contact

  7. see the referrers per month chart

  8. see the signposting per month chart

Stories

  1. add a label to a story (e.g. the case study label)

  2. complete a survey for a single contact

  3. edit a survey response (or story) you posted

  4. send a survey to one or more contacts (via sms/email) with reminders

  5. see the Response Rate

  6. see the survey results

Projects

  1. see the surveys added to a project

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Events

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  1. what is an event

  2. how to find an event

    1. go from the project page: events button

    2. event filters

    3. my apps

    4. my home

  3. how to message event guests

  4. how to record attendance at an event

  5. how to see attendance report

  6. create an event

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Cases

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  1. what is a case

  2. find a case

  3. see a case’s stories

  4. record time spent on a case

  5. see total time spent on cases

  6. create a case

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Setting up Projects for Contacts

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  1. how to divide your work into projects Design your hierarchy of projects and albums

  2. Waiting List and other states

    1. turning it on

    2. seeing the number in each state (Project States tab of the Contacts App)

    3. filtering by Project State

  3. manage your contact forms

    1. see all your forms

    2. details tab: (understand concept of a single field being in MANY forms)

  4. design your roles

  5. create a contact form

    1. choose a role

    2. create the list fields first

    3. add existing fields to the form

    4. create new fields to add to the form

    5. change the order of the fields

    6. choose multiple choice setting

  6. adding contact forms to a project

  7. create a signup page

    1. a fixed signup - choosing the states etc

    2. a flexible signup page

    3. reporting on contacts created per Signup Page

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Creating your own Surveys

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Organisation Admin

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Setting up

Module A

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WORKFLOW
(click the blue link to read the 'How To' guide)

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Stage

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App this relates to

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Device type

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Workflows that only Organisation Admins can do

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Workflows that only Organisation Admins or Project Managers can do

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Time Taken in a Training Session (minutes)

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Internal language used at your organisation to describe this

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Add a metric (e.g. Attendances) to a project

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  1. Platform Setup & Management

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Projects

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Computer

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Yes

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Yes

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00:10:00

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Add a new Referral Partner or Signposting Partner

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  1. Platform Setup & Management

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Contacts

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Computer

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00:04

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Add users to a project and remove users from a project

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  1. Platform Setup & Management

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Projects

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Computer

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Yes

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Yes

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00:02

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Edit or rename a project

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  1. Platform Setup & Management

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Projects

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Computer

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Yes

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Yes

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00:03

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Add a form to a project

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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Yes

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00:05

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Add a survey to a project

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  1. Platform Setup & Management

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Surveys

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Computer

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Yes

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Yes

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00:05

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Allow a project to have Cases

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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Yes

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00:04

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Allow a project to have events

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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Yes

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00:04

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Allow a project to have timesheets

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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Yes

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00:04

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Close (archive) a project

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  1. Platform Setup & Management

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Projects

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Computer

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Yes

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Yes

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00:04

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Create a contact form

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:10

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Create a new type of Contact Role

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:04

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Create a new type of Flag

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:04

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Create a project

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  1. Platform Setup & Management

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Projects

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Computer

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Yes

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00:10

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Create a referral link

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  1. Platform Setup & Management

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Contacts

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Computer

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00:10

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Create a relationship category

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:04

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Create a survey

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  1. Platform Setup & Management

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Surveys

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Computer

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00:10

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Deactivate a referral link

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:04

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Edit the fields within a Contact Form

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:10

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Edit a List field

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:06

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Edit a relationship category

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:04

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Edit a survey

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  1. Platform Setup & Management

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Surveys

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Computer

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00:10

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Edit a type of Contact Role

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:04

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Edit a type of Flag

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:04

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See all your organisation's projects

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  1. Platform Setup & Management

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Projects

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Computer

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00:04

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Manage 'Organisation Control' of users' account

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  1. Platform Setup & Management

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Personal Profile

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Computer

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Yes

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00:05

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Organise your Referral Partners

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:05

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Organise your Signposting Partners

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  1. Platform Setup & Management

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Contacts

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Computer

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Yes

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00:05

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Manage users across multiple projects

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  1. Managing users' access

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Control Panel

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Computer

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Yes

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00:05

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Adjust your email notification settings

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  1. Login

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Personal Profile

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Computer

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00:03

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Change your name and profile picture

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  1. Login

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Personal Profile

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Computer

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00:02

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Change your password while you are signed in

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  1. Login

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Personal Profile

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Computer

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00:02

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Generate a new password

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  1. Login

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Personal Profile

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Computer

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00:02

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Login to Makerble

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  1. Login

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Personal Profile

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Computer

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00:02

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Logout of Makerble

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  1. Login

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Personal Profile

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Computer

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00:01

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Turn on 2 Factor Authentication

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  1. Login

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Personal Profile

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Computer

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00:04

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Restrict access to a client

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  1. Register clients

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Contacts

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Computer

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00:04

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Create a contact

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  1. Register clients

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Contacts

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Computer

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00:10

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Create a contact (using your mobile phone)

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  1. Register clients

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Contacts

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Mobile phone

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00:10

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Create Relationships between contacts

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  1. Register clients

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Contacts

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Computer

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00:04

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Add a client to a one-off event

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  1. Manage clients

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Events

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Computer

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00:03

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Add a Flag to a contact

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  1. Manage clients

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Contacts

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Computer

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00:03

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Complete additional forms for a contact

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  1. Manage clients

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Contacts

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Computer

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00:05

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Disable a Flag on a contact

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  1. Manage clients

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Contacts

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Computer

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00:03

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Edit the Bio (details) of a client

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  1. Manage clients

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Events

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Computer

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00:05

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Edit the Bio (details) of a client using your mobile phone

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  1. Manage clients

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Events

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Mobile phone

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00:05

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Create a one-off event

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  1. Manage clients

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Events

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Computer

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00:05

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Create a recurring event

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  1. Manage clients

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Events

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Computer

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00:07

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Edit the details of an existing event

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  1. Manage clients

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Events

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Computer

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00:05

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Find a contact

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  1. Manage clients

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Contacts

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Computer

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00:05

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Find an event

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  1. Manage clients

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Events

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Computer

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00:05

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Post a Timeline Update about a contact

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  1. Manage clients

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Contacts

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Computer

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00:05

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See the contacts you have a Relationship with

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  1. Manage clients

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Contacts

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Computer

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00:03

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Log attendance at an event

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  1. Manage clients

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Events

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Computer

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00:05

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See the flags a contact has

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  1. Manage clients

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Contacts

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Computer

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00:03

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Edit an existing relationship

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  1. Release clients

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Contacts

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Computer

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00:03

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Move a pupil to the Alumni state of a project

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  1. Release clients

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Contacts

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Computer

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00:03

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Download a PDF of information about a client

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  1. Reporting

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Contacts

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Computer

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00:03

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Create a custom table

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  1. Reporting

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Contacts

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Computer

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00:05

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Edit a custom table

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  1. Reporting

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Contacts

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Computer

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00:03

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Filter results by demographic fields and other attributes of contacts

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  1. Reporting

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Boards

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Computer

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00:05

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Report cohort figures on a project

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  1. Reporting

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Projects

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Computer

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00:10

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Report attendance figures (Attendance tab of the Events App)

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  1. Reporting

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Events

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Computer

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00:05

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Report on signposting

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  1. Reporting

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Contacts

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Computer

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00:04

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Segment results data by demographics and other List fields

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  1. Reporting

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Boards

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Computer

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00:05

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View a custom table

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  1. Reporting

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Contacts

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Computer

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00:03

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View progress using a Board

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  1. Reporting

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Boards

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Computer

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00:10

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View the demographic charts

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  1. Reporting

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Contacts

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Computer

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00:05

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Report on the number of referrals from each referral partner

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  1. Reporting

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Contacts

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Computer

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00:04

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Report on the number of contacts in each project

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  1. Reporting

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Contacts

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Computer

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00:04

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Enter a survey response for a single contact

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  1. Survey data collection

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Contacts

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Computer

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00:05

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Enter survey responses for several contacts at once

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  1. Survey data collection

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Contacts

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Computer

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00:07

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Send a unique survey link by email

...

  1. Survey data collection

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Contacts

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Computer

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00:05

Module A

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Module A - Lesson 1 - Progress tagged to contacts

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Get started

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