2b. ASSESS: part of your Participant Journey

You can use Makerble to manage the journeys your participants take through your organisation, from their initial signup through to their eventual completion of your programme.

STAGES OF THE JOURNEY					3 PROVIDE support
PARTS OF THE PROCESS					Baseline survey to participants
WHAT THE PARTICIPANT EXPERIENCE IS					They receive a QR code, SMS or Email with a link to the survey What a survey looks like to a respondent
HOW YOUR TEAM GETS NOTIFIED OF THIS ON MAKERBLE					Staff can See the response rate of surveys Response Rate of a Survey Campaign page See survey results Analysis & Reporting: analyse survey results
HOW YOUR TEAM DO THIS DAY-TO-DAY ON MAKERBLE					Staff can Send out survey links to clients Enter survey responses themselves Import historical survey responses that are saved in a spreadsheet
HOW YOU REPORT RESULTS ON MAKERBLE					See survey results Analysis & Reporting: analyse survey results
WHAT YOUR SETUP STEPS ARE TO HAVE THIS READY ON MAKERBLE					Choose which surveys you want to use on which projects Add a survey template to a project (Create a survey campaign) Create those surveys if they don’t already exist in the Makerble library Quick Guides: How to create a new survey template Choose how you want to send the survey e.g. via SMS, Email or fill it in with the client face to face
HOW YOU COULD GO EVEN FURTHER (USING ADVANCED OPTIONS)					Also get the perspectives of their friends, family members or colleagues by doing a 360° survey and comparing what they say about themselves with what their observers say about them