Participants are contacts who are invited to see, share and discuss progress with you and other contacts by logging in to their own user account on Makerble.

Why have Participants?

Make your contacts Participants when you want to
- spark agency among your contacts
- inspire your contacts to take action themselves to achieve outcomes
- create a community of practice where contacts can provide each other with peer-to-peer support, encouragement and where appropriate, friendly competition.

What are Participants?

On Makerble you have colleagues and contacts.

Contacts are usually a project’s beneficiaries - i.e. the people being supported
- sometimes they might also be referral partners, signposting partners, funders.
Colleagues are usually your staff and volunteers

How it works

By default a contact is simply a record and a contact cannot login
When you make a contact a Participant, it means they can now login to Makerble
Participant Credits allow your Participants to login and use Makerble.
Each Participant Credit gives a Participant access to 1 project for 1 month
For example, a Participant with access to e.g. 3 projects for e.g. 6 months, would use 18 Participant Credits
You can purchase additional Participant Credits by emailing billing@makerble.com

Get Started with Participants

Create a Contact
Create a Managed Progress Board
Invite contacts to become Participants - i.e. add Contacts to a Managed Progress Board
Comparison: Contacts v Participants v Colleagues

Examples

Organisation	Colleagues	Contacts	Data Captured	Reporting

Organisation	Colleagues	Contacts	Data Captured	Reporting
Example 1 - Employment service	Staff who advise young people on how to get a job	Unemployed young people	Staff & Volunteers create new contact profiles for each new young person they work with Staff & Volunteers create stories that tag each young person whenever they have a meeting with them or work with them at one of their Employment Skills workshop Other professionals can refer a young person to the shelter by completing a Public Form	Demographics of the young people who are supported Number of young people who get a job Number of young people supported per week, month, year, etc
Example 2 - Homeless shelter	Staff and Volunteers who provide the food and run the shelter	Homeless people	Staff & Volunteers create new contact profiles for each new homeless person who visits Staff & Volunteers create stories that tag each homeless person whenever they visit the shelter Other professionals can refer a homeless person to the shelter by completing a Public Form	Demographics of the homeless people who visit Number of homeless people served per week, month, year, etc
Example 3 - Mental Health clinic	Staff and Volunteers who provide counselling services	People with mental health difficulties	Staff & Volunteers create new contact profiles for each new client who visits the clinic Staff & Volunteers create stories that tag each client whenever they visit the shelter Other professionals can refer a client to the clinic by completing a Public Form	Demographics of the homeless people who visit Number of clients treated per week, month, year, etc

Example 1 - Employment service

The organisation pays £4.95/app/user/month for each Colleague to use Makerble.
The organisation does not pay based on the number of Contacts who are registered on Makerble.
But if the organisation wants a young person to be able to login to Makerble in order to
- journal their progress towards finding a job, e.g. posting updates about interviews secured, job applications made, courses they have attended, etc.
- see the progress posted by other young people who are looking for a job
- and see the updates logged by their Careers Advisor…
…the organisation could buy some a block of Participant Credits which would give each young person access to Makerble.

Example 2 - Homeless shelter

The organisation pays £4.95/app/user/month for each Colleague to use Makerble.
The organisation does not pay based on the number of Contacts who are registered on Makerble.
But if the organisation wants a homeless person to be able to login to Makerble in order to
- journal their progress towards leaving poverty
- see the progress posted by other homeless people
- and see the updates logged by their caseworker…
…the organisation could buy some a block of Participant Credits which would give each homeless person access to Makerble.

Example 3 - Mental health clinic

The organisation pays £4.95/app/user/month for each Colleague to use Makerble.
The organisation does not pay based on the number of Contacts who are registered on Makerble.
But if the organisation wants a person with mental health difficulties to be able to login to Makerble in order to
- journal their mental health journey
- see the progress posted by people on the programme
- and see the updates logged by their caseworker…
…the organisation could buy some a block of Participant Credits which would give each client access to Makerble.

Makerble User Guide

Design your use of Participants (Participant Credits)