Design your use of Active Participants (Participant Credits)

Owned by Matt Kepple
Last updated: Feb 10, 2023
3 min read

Active Participants are contacts who can login to Makerble

Why have Active Participants?

  • Make your contacts Active Participants when you want to

    • spark agency among your contacts

    • inspire your contacts to take action themselves to achieve outcomes

    • create a community of practice where contacts can provide each other with peer-to-peer support, encouragement and where appropriate, friendly competition.

What are Active Participants?

On Makerble you have colleagues and contacts.

  • Contacts are usually a project’s beneficiaries - i.e. the people being supported

    • sometimes they might also be referral partners, signposting partners, funders.

  • Colleagues are usually your staff and volunteers

How it works

  • By default a contact is simply a record and a contact cannot login

  • When you make a contact an Active Participant, it means they can now login to Makerble

  • Participant Credits allow your Active Participants to login and use Makerble.

  • Each Participant Credit gives an Active Participant access to 1 project for 1 month

  • For example, an Active Participant with access to e.g. 3 projects for e.g. 6 months, would use 18 Participant Credits

  • You can purchase additional Participant Credits by emailing billing@makerble.com

Get Started with Active Participants

Examples

Organisation

Colleagues

Contacts

Data Captured

Reporting

Organisation

Colleagues

Contacts

Data Captured

Reporting

Example 1 - Employment service

Staff who advise young people on how to get a job

Unemployed young people

  1. Staff & Volunteers create new contact profiles for each new young person they work with

  2. Staff & Volunteers create stories that tag each young person whenever they have a meeting with them or work with them at one of their Employment Skills workshop

  3. Other professionals can refer a young person to the shelter by completing a Public Form

Example 2 - Homeless shelter

Staff and Volunteers who provide the food and run the shelter

Homeless people

  1. Staff & Volunteers create new contact profiles for each new homeless person who visits

  2. Staff & Volunteers create stories that tag each homeless person whenever they visit the shelter

  3. Other professionals can refer a homeless person to the shelter by completing a Public Form

Example 3 - Mental Health clinic

Staff and Volunteers who provide counselling services

People with mental health difficulties

  1. Staff & Volunteers create new contact profiles for each new client who visits the clinic

  2. Staff & Volunteers create stories that tag each client whenever they visit the shelter

  3. Other professionals can refer a client to the clinic by completing a Public Form

Example 1 - Employment service

  • The organisation pays £4.95/app/user/month for each Colleague to use Makerble.

  • The organisation does not pay based on the number of Contacts who are registered on Makerble.

  • But if the organisation wants a young person to be able to login to Makerble in order to

    • journal their progress towards finding a job, e.g. posting updates about interviews secured, job applications made, courses they have attended, etc.

    • see the progress posted by other young people who are looking for a job

    • and see the updates logged by their Careers Advisor…

  • …the organisation could buy some a block of Participant Credits which would give each young person access to Makerble.

Example 2 - Homeless shelter

  • The organisation pays £4.95/app/user/month for each Colleague to use Makerble.

  • The organisation does not pay based on the number of Contacts who are registered on Makerble.

  • But if the organisation wants a homeless person to be able to login to Makerble in order to

    • journal their progress towards leaving poverty

    • see the progress posted by other homeless people

    • and see the updates logged by their caseworker…

  • …the organisation could buy some a block of Participant Credits which would give each homeless person access to Makerble.

Example 3 - Mental health clinic

  • The organisation pays £4.95/app/user/month for each Colleague to use Makerble.

  • The organisation does not pay based on the number of Contacts who are registered on Makerble.

  • But if the organisation wants a person with mental health difficulties to be able to login to Makerble in order to

    • journal their mental health journey

    • see the progress posted by people on the programme

    • and see the updates logged by their caseworker…

  • …the organisation could buy some a block of Participant Credits which would give each client access to Makerble.