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Compulsory or Optional: pick which questions must be answered

Compulsory or Optional: pick which questions must be answered

Owned by Matt Kepple

Last updated: Dec 20, 2024

1 min read

You can choose whether questions on your Contact Forms are optional or compulsory.

By default, every question aside from Name is optional
If a field is compulsory, it means that unless someone answers that question while creating a Contact using that Contact Form, they will be unable to press save.

Watch the walkthrough

https://www.loom.com/share/c2ee879fdc4c4070bfae6429f8f5bdeb

How to make a question compulsory

Go to the Edit Contact Form page of your Contact Form. How to do that:
1. Select My Apps in top menu
2. Scroll across and select Contact Forms
3. Press the cog icon next to the Contact Form you want to edit
4. You arrive on the Edit Contact Form page
Tick the Mandatory tickbox shown below the name of the field
The Name field is always set as mandatory
Scroll to the bottom and press save

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