Explainers and Guidance within the platform - get the help you need

Explainers and Guidance within the platform - get the help you need

What this article covers

Explainer tiles

Makerble is a modular platform which uses tiles to display particular features.

What does modular mean?

Modular means that rather than taking a one-size-fits-all approach to what’s on your page, we only show information that is relevant to you.

On profile pages you’ll see an Explainer below each tile. Each Explainer contains a video or diagram, a short explanation and a Learn More button which takes you to the user guide article containing helpful information about that feature.

Show or hide the Explainers

  • Click Show explainer to find out what this feature does

    Explainer tiles on Homepage.gif
  • Click How it works to watch a short video and read more about how to use the feature

    image-20260515-084539.png
  • Click Hide explainer to make the explainer panel disappear

    image-20260515-084748.png

Guidance panels

When someone goes to a Manage Page where they set up functionality, for example, the Manage Contact Roles page, most users are confused because they don’t understand what that functionality does. Hence, each Manage Page includes a section dedicated to graphics, videos, and explanatory text to enhance user understanding.

show_hide guidance 1.gif

 

 How to see or hide the Guidance Panels

  1. Located on the top right side of each Manage page is a toggle: Show/Hide Guidance.

    image-20240228-021606.png

  2. Activating the toggle will expand a section with the necessary graphic, video, and explanatory text for the page.

    image-20240228-021818.png

  3. Makerble will automatically expand this section to display the graphic, video, and explanation text for first-time users.

  4. Users have the option to minimize the explanation section by clicking either the x-close button or the Hide Guidance toggle.

    image-20240228-022319.png

  5. Users can Click the Show Guidance toggle to expand the section from the collapsed state.

When users expand or collapse the Show/Hide Guidance option, Makerble remembers that they have expanded the section or collapsed it on that page.

Show/Hide Guidance toggle is available on the following pages.

  1. Manage Metrics page

  2. Manage Contact Flags page

  3. Manage Contact Relationships page

  4. Manage Contact Roles page

  5. Manage Surveys page

  6. Manage Projects page

  7. Manage Contacts page

  8. Manage Imports page 

  9. Manage Events page

  10. Manage Categories (List) page

  11. Manage Contact Form page

  12. Manage Event Category page

  13. Manage Tasks page

  14. Manage Custom Forms page

  15. Manage Project Templates page