The Welcome Hub let’s you know your platform at your own pace. It has all the features listed that you can explore as per your need. It provides a brief about the first steps in using the platform and all it’s features along with guides to go deeper into the flow.

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How to reach the Welcome Hub

The Welcome Hub is the first page that a new user sees when they login for the first time into the account. But you can navigate the page anytime you want to look at the features by following these steps.

Steps

1. Open the My Apps menu present on the Top menu
   
   

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2. The Welcome Hub is the first option that is present in the list. Select it to go to the Welcome Hub Page.
   
   

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Features you can look into

You can click on any of these tiles or the Get Started button and look at the guides that help you provide an understanding of what the feature do and how you can use it.

Platform Basics

You can look about how to do the basic setup of your organisation and know more about the platform and apps through the videos available at the top of the page. Watch the videos to get a basic understanding of various aspects of the platform.

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Customer Journey

Design your Participant Journeys

You can look at the customer journey and how Makerble can be used in your customer journey. You can design the platform according to your need based on the journey. This explains how contacts, events, automation, messaging etc. are connected and how they can be used as per your requirement.

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CRM

CRM | Manage your contacts

The CRM app tells you about how to track contacts across projects, automate your processes, receive referrals from people outside of your organisation and send/receive SMS and emails to your contacts and colleagues.

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Activity Hub

Scheduling | Organise your activities

You can look at all the activities that can be used on Makerble such as Events, Attendance, Timesheets, Cases to name a few that allows you to perform many activities.

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Impact Hub

Impact | Monitor, evaluate and report your impact

You can see how you can measure the impact that have been made based on your metrics and trackers.

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Inspiration Hub

Inspiration | Upskill your workforce

Check how you can create ideas and task to inspire others and check the public library of ideas, surveys and templates to get inspired.

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Setup and Admin Hub

Setup & Admin Settings | Get Started

Check out how to invite your colleagues, manage access and setup your organisation forms and surveys.

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Support Hub

Support & Me | How your account works

See how you can access our support and guides.

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