Automation Criteria: contact is in an event's state
- Matt Kepple
Analytics
You can trigger an automation based on a contact (event guest) being added to a particular Event Guest Status (Event State) of an event.
What this article covers
When you can trigger the automation
The automation criteria is based on the amount of time that has passed since the contact was added to a particular Event Guest Status (Event State) of an event
The Automation Bot runs every hour. This means that even though you could technically enter a number of minutes, in practice it is better to use 1 hour as the minimum amount of time.
For example…
E.g. if you want to send a confirmation email once someone has been moved from an event’s Waiting List state to an event’s Approved Guest List state
Automation Criteria
You would choose
If = Amount of time since added as a guest to event’s Approved state
Using = you ought to want to restrict this automation to a specific Event Category. You can select one or more Event Categories in this field.
Is = Greater than or equal to (Time)
This = here you would enter '1' in the Hours field
This will trigger the automation for any guest in the EVENT event category who at the time of the Automation Bot running has been in the Approved state of an event for 1 hour or more
Automation Action
You would choose Messaging and then select SMS and/or Email and then add the message
Related articles
See how people can signup for your event using your event's signup page
See contacts who have signed up for your event using Event Signup Page (Self-Registration)