External Sharing of contacts is turned off by default. Only an Organisation Admin can turn it on.

How it works

• Once External Sharing is turned on, your colleagues will be able to use the Privacy Popup on a contact's profile page to give somebody who is not part of your organisation access to that contact.

Steps to turn on External Sharing

1. Select More in the top menu

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2. A dropdown menu appears

3. Select Control Panel

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4. You arrive on the Control Panel

5. Scroll down and select Preferences in the Account section

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6. You arrive on the Organisation Preferences page

7. Tick the checkbox to turn on External Sharing: “Allow people outside the organisation to be given access to a contact”

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8. Scroll to the bottom and press Save