Report the demographics of contacts who have achieved particular outcomes

You can report the demographic makeup of contacts who have achieved particular outcomes

Steps

  1. Select My Apps in the top level menu

  2. A sub menu appears

  3. Select Contacts

  4. You arrive on the Manage Contacts page in the Overview tab

  5. Select the Splits tab. This displays a chart for each demographic List field. 

  6. Press Display Chart to display each chart

  7. The bar chart loads by default

  8. Click Pie Chart or Table to see those alternative views

  9. To see the demographic breakdown of a particular group of clients, e.g. of all clients who entered employment, use the Contact Filters to filter the contacts whose demographic details are being displayed. 

    1. Press the Contact Filters button

    2. Open the Progress & Survey Fields section

    3. Select the outcome indicator you are interested in

    4. Press the Apply button