Record who a referral came from

You can log which referral partner referred a contact.

Steps

You must turn on Referral Tracking in order to log where each referral comes from.

  1. Go to the contact’s Profile page

  2. Click the arrow to expand the History section on a Contact’s Profile Page

  3. Two dropdown lists appear that allow you to record who provided the referral

     

  4. Type the name into the box. The platform will search for people and organisations with similar names

  5. Once you select the name, that person or organisation is saved as the Referrer of that contact into that project