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Outcome Rings: visualise and analyse survey responses

Outcome Rings: visualise and analyse survey responses

See the big picture

You can see a contact’s performance at an outcome-level and compare different people’s perspectives on how a contact is performing.

What this article covers?

High-level instructions

Step 1

Step 2

Step 3

Step 1

Step 2

Step 3

Select one or more lines (type of result) to display

Select one or more contacts

Choose whether to display the final boundary line or not - leave it set to the default setting

Step-by-step instructions

Requirements

  1. Choose whether you want to use

    1. Multi-project Survey Analysis (formerly Survey Analytics)

    2. or a Survey Campaign page’s Analyse tab if analysing results from a single project)

  2. Scroll down to the Outcome chart

  3. Start by pressing the Select Contacts button within that chart box

  4. A box appears that lets you select contacts whose results you want to analyse

  5. Select all contacts or pick individual ones. Then press Apply

  6. Select Choose lines to display

  7. A box appears that lists the 9 Perspectives (Lines) you can display

  8. Select the Perspectives (Lines) you want to display and then press Apply

  9. The box updates to display an Outcome Ring (Spider Plot chart) with the lines you selected

  10. Use the key below the chart to identify each Perspective (line)

  11. To download the chart, click the chart menu button and select download in your preferred format

  12. To view the chart in full screen, click the chart menu button and select View in full screen

  13. While in full screen, press the Escape key on your keyboard to exit

Compare different people’s perspectives about the same subject/contact

Outcome Rings (also known as Spider Plot or Radar charts) display progress towards outcomes. They display answers about a particular contact (who is the subject of the survey) that were submitted by three categories of Respondent:

  • Colleagues - i.e. signed-in users

  • Contacts (including Manual Headcount) - i.e. the subjects of each survey (e.g. if they are completing a self assessment)

  • 360° Observers - i.e. people whose opinion you want regarding the contact’s progress/performance

 

Responses by colleagues

Responses by contacts

Responses by 360° Observers

Individual responses for each contact

  • Displays a line for each colleague’s response for each contact. This could display many lines if you have many colleagues creating stories about many contacts.

  • Displays a line for each contact’s response about themselves.

  • Displays a line for each witness’s response for each contact. This could display many lines if you have many witnesses creating stories about many contacts.

Mean Average of the responses for each contact

  • Displays a line for each contact

  • The line displays the mean average response from all the witnesses who have submitted a survey response about that contact via

Colleagues’ mean average across all contacts

  • Displays ONE line which looks at all responses by colleagues about all contacts; and calculates the mean average response

  • In summary it shows “This is what colleagues think about contacts”

  • Displays ONE line which represents the mean average response from all contacts who have answered the survey about themselves

  • In summary it shows: “This is what contacts think about themselves”

  • Displays ONE line which represents the mean average response from all witnesses about every contact they have completed the survey for

  • In summary it shows: “This is what other people think about contacts”

 

More ways to visualise survey responses

Distance travelled

image-20250807-184812.png

Distribution over time

image-20250807-184826.png

 

 

Success scores

image-20250807-184859.png

 

Distribution of answers

image-20250807-184842.png

 

Outcome Rings

Multi-outcome Charts

Series Analysis

Series analysis.gif

Trajectories

image-20250807-183204.png

Comparison

image-20250807-190519.png