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Download survey responses

Download survey responses

Export your survey responses

There are several ways to download survey responses.

  • In each instance, press the Download button to export the results as a csv file (or PDF if downloading individual survey responses one by one).

Option 1: One row per answer

  • If the survey was answered by

    • 3 people

    • 2 times each

    • and there were 5 questions in the survey,

  • there will be 15 rows of results

Instructions: explained further down in this article

Option 2: One row per respondent with their Before & After responses

  • If the survey was answered by

    • 3 people

    • 2 times each

    • and there were 5 questions in the survey,

  • there will be 3 rows of results, with a pair of columns for each question

Instructions: create a Custom Table and choose the First Response and Latest Response columns for each question

Option 3: One row per respondent, with their Before & After responses, plus Additional Background Information

  • If the survey was answered by

    • 3 people

    • 2 times each

    • and there were 5 questions in the survey,

  • there will be 3 rows of results, with a pair of columns for each question, plus a column for each piece of Background Information you want to include e.g. details from a respondent’s Bio such as Age, Gender, Ethnicity, Phone Number, etc

Instructions: create a Custom Table and choose the First Response and Latest Response columns for each question

Option 4: One row per respondent, with All their responses

image-20260204-123955.png

 

 

  • If the survey was answered by

    • 3 people

    • 3 or more times each

    • and there were 5 questions in the survey,

  • there will be 3 rows of results, with a group of columns for each question

Instructions: go to the Series Analysis page of your survey campaign

Option 5: One row per respondent, with All their responses, plus Additional Background Information

  • If the survey was answered by

    • 3 people

    • 3 or more times each

    • and there were 5 questions in the survey,

  • there will be 3 rows of results, with a group of columns for each question and a column for each piece of Background Information you want to include e.g. details from a respondent’s Bio such as Age, Gender, Ethnicity, Phone Number, etc

Instructions: create a Custom Table and choose the First Response and Latest Response columns for each question as well as any additional background information columns you want to add

Option 6: One row per respondent, with All their responses tagged by interval, plus Additional Background Information

  • If the survey was answered by

    • 3 people

    • several times each

    • and there were 5 questions in the survey,

  • there will be 3 rows of results, with a group of columns for each question (and each column will show the name of its interval, e.g. Baseline, Midpoint, Endpoint, 6 Months Later, etc) and a column for each piece of Background Information you want to include e.g. details from a respondent’s Bio such as Age, Gender, Ethnicity, Phone Number, etc

Instructions: create a Custom Table and choose the Response per Named Interval/Wave columns for each question as well as any additional background information columns you want to add

Option 7: a PDF of an individual survey response

The PDF will need to be downloaded for each individual survey response: Download or print a story or survey response

Option 1: one row per answer

Step-by-step instructions

You can download survey responses from two places:

  • Multi-project Survey Analysis (formerly Survey Analytics): best for downloading responses to a single survey from multiple projects

  • The Survey Campaign page: best for downloading responses to a single survey on a single project

  1. Choose whether you want to download results for a single project or several projects

    1. For several projects, go to Multi-project Survey Analysis (and select the survey and project(s)

    2. For a single project, go to the Survey Campaign page’s Analyse tab

  2. The results will load

  3. Press the Download Responses button

    1. When in Multi-project Survey Analysis click Download Responses

    2. For a single Survey Campaign click Actions → Download Responses

      image-20260203-163910.png

  4. A CSV file is generated that has a row for each answer for each contact to each question

     

  5. If the file size is small, you’ll be prompted to save the file on your device

  6. If the file size is large, you’ll see a popup that tells you that the download will be available on your My Downloads page and that you’ll be notified by email when it’s ready.

    image-20260203-164125.png

  7. Once it’s ready click Your Name or Profile Picture in the Side Menu → choose Downloads to access your My Downloads page

    image-20260203-164227.png

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