The Outcome Calculations tab is a tab on the Survey Campaign page. It displays the responses from a single survey used on a single project.

Steps

To get to the Outcome Calculations tab of the Survey Campaign page

1. Go to the Survey Campaign page of the survey on the project you want to analyse results for (Access a Survey Campaign )

2. You arrive on the Collect Responses tab

Open

3. Go to More Options button.

4. And click on Show Outcome Calculations

Open

5. The Outcome Calculations tab appears

6. Select the Outcome Calculations tab

How It Works

There are two sections on the page

• Responses to each question

• Averages for each outcome

Responses to each question

This table powers the calculations that populate the Spider Plot Outcome Charts.

Steps

1. Start by choosing the contact whom you want to analyse and the specific question that you want to see answers too

2. The table updates to show a row for each response to that question. There can be multiple rows if:

   1. there are multiple Respondent Types who have answered this question for that contact, e.g.

      1. Colleague

      2. the Contact themselves

      3. one or more Witnesses

      4. the survey was completed as part of a Referral Form

   2. the question has been completed by the same Respondent on multiple occasions, e.g. if you are doing Pre- and Post-programme surveys

3. You can download each table as a csv file

Mean Averages for each outcome

• This table displays a triplet of columns for each contact in the project who has had a survey response (or story) completed about them

• Each triplet of columns has a different colour

• Scroll to the far right to see the summary triplet of columns that contains the Mean Average calculations across all contacts calculated by looking at all the responses from

  • Witness

  • Contacts

  • Colleagues