Survey capabilities on Makerble

Survey capabilities on Makerble

This article outlines the survey capabilities on Makerble.

  • Click the title of a section to expand it and learn more about what you can do.

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Question Types

Multiple Choice

Single Choice

Limited Choice

Permit respondents to select more than one option, up to a limit of your choosing.

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Unlimited Choice

Allow respondents to select as many answers as necessary.

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Grid

Provide a stack of questions that offer the same answer choices

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Numerical

Receive answers in a numerical format and using the Unit of your choice, e.g. kilograms, £, $, etc

Segments Totaliser

Receive quantified segmentations and check that they add up to the whole.

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Open text

Learn more about: Open Text

Single Checkbox (binary)

Time

Collect times in a validated format

Date

Collect month, date and year in the right format.

File Attachment

Collect PDFs, documents, spreadsheets, images, videos, audio clips and more.

Section Divider & Content Area

You can add a section header to create different sections in survey for survey questions. This field acts as a header for the the questions that follow in the survey Section Content Blocks

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In-built questions

There are in-built questions that give your survey even more flexibility without the need for you to create reporting workarounds.

Date the activity happened

Backdate a survey response

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Address

Add a geographic location that you can plot on a map

Add your name

Give respondents control over their anonymity - allow them to share their name if they want to. Their response profile will bear their name if they add one, or otherwise show an auto-generated number.

 

Respondent Guidance

Answer Choice tooltips on hover

Provide people with guidance only when they need it by showing tooltips when people hover over the Info symbol.

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Answer Choice tooltips on display

Put your tooltips on display so that people understand what each Answer Choice means in practice.

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Survey Flow

Question Randomiser

You can create a question pool containing multiple different questions to show a random question from them every time the survey is opened. Rotate the questions being asked in a survey (add a Rotating Question Pool)

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Skip To - branching logic

Send respondents to a specific question further down in the survey (or to the end of the survey) based on their answer to this question. Useful for skipping irrelevant sections. Learn more about: Skip To.

Skip To branching example.gif

Display If - conditional visibility (skip logic)

Only show a question if the respondent’s answer to a previous question meets certain conditions. All other respondents won’t see it. Learn more about: Display If.

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Adjust When - interval logic

Adjust the visibility or wording of this question based on when the survey is completed - e.g. baseline, midline or another interval - and on who is completing it - e.g. respondent, colleague, external person, etc. → Learn more about: Adjust When.

Adjust When - example of Tailoring interval.gif

 

 

Page Layouts & Branding

Vertical Scroll

Display all your questions on the same canvas, one below the other.

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Immersive

Focus respondents' attention on the question at hand by displaying one question at a time.

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Side by Side

Capture retrospective baselines at the same time as another survey response by showing the two sets of questions, side by side. Learn more about Side by Side.

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Sheet

See your historical survey responses displayed in a spreadsheet format. Enter today’s response in the right side column and scroll to the left to see previous entries. Designed for recording financial figures or other information that you need to analyse longitudinally. Learn more about Sheet Mode.

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Multi-Respondent

Input responses about several contacts at the same time. Learn more about: Multi-Respondent.

Colour scheme

Apply your own colour scheme to buttons, text, backgrounds and borders to make your survey feel like it’s part of your brand and website. Learn more about: Colour scheme.

Logo

Display your logo on your survey pages. Learn more about: Logo.

Custom web address

Run your survey on your own domain or customise the survey link to make it more memorable. Learn more about: Custom web addresses.

Custom redirects and Thank You messaging

Add your own Thank You message and redirect respondents to a web address of your choosing once they’ve submitted their survey response. Learn more about: Custom Redirects.

 

Respondent Types

Anonymous (Universal)

Collect responses from anyone with the link. Perfect for when you need to gather opinions en-masse.

Tracked

Send unique survey links to respondents. Know when each individual respondent has answered the survey. Great for longitudinal analysis.

Intelligent Anonymisation

Send unique links to respondents whilst protecting their anonymity. Responses are indirectly linked to respondents which means that you can’t see which respondent provided each answer, but you can nevertheless unpack the Distance Travelled over time to see the number of respondents who changed their answers in particular ways between intervals.

360°

Collect observers' perspectives on how a participant is doing.

Flattened

Enter the number of people who provided each answer to each question. Suitable for when you’re relying on a manual headcount or don’t have the time to enter historical survey responses that are on paper.

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Entered by Colleagues

You and your colleagues can manually enter survey responses. You can also import survey responses from a spreadsheet.

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Invitation Channels

In-App

You and your colleagues can enter survey responses while signed-in to the platform

Email

Send survey invitations to respondents via email

SMS

Send survey invitations to respondents via SMS

Manual

Generate unique survey invitations tagged to individual respondents and copy those links to a spreadsheet. Share them using the distribution channel of your choice.

API

Send out survey invitations programmatically using the API.

 

Distribution Options

Instant

Send out survey invitations whenever you need to.

Automated

Set up automation rules to send out survey invitations to respondents whenever certain criteria are met.

 

Survey Reminders

Via Email

Send out automated reminder emails to respondents who have not submitted the survey by a certain point in time. Create a series of reminder emails that are triggered at various points as you get closer to your deadline.

Via SMS

Send out automated reminder messages to respondents via SMS. As with email you can create several reminder messages that launch at different points in time.

Reminder for survey.gif

 

Automated Follow-up Actions

Once a survey has been submitted you can automate several follow-up actions based on the answers provided by a respondent.

Send an Email to respondent

Acknowledge receipt of the survey response and/or provide tailored communications

Send an SMS to respondent

Acknowledge receipt of the survey response and/or provide tailored communications

Send another survey to respondent

Capture additional information by automatically sending out a follow-on survey based on the answers provided to the first one

Notify a colleague

Send an alert to a particular colleague (e.g. someone in a particular department such as safeguarding or risk management) based on a respondent’s answer to a particular survey question.

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Flag the respondent

Automatically add a flag to the respondent’s profile to highlight important about them based on the content of their survey response.

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Analysis & Reporting

Progress Boards - interactive dashboards

Explore the answers to every question. Compare cohorts side-by-side. Segment and filter.

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Outcome Rings - spider plot radar charts

Group several questions together in a visual layout to see the trends over time at an individual and cohort level.

 

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