Deactivate a Survey Campaign
You can deactivate a specific survey on a specific project.
What deactivation means
When a survey campaign is deactivated, it means that:
You can still view results and responses from a deactivated survey
You cannot do the actions described below
What you cannot do when a survey campaign is deactivated | |
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Complete A Survey The survey will not be listed in the Complete Survey dropdown on a contact’s profile page underneath that project |
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Send A Survey The survey will not be listed on the Send Survey page in the list of surveys underneath that project |
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The survey campaign will appear as Deactivated |
How to deactivate a survey campaign
From the Survey Campaign’s page
Access the Survey Campaign page of the survey on the particular project
If the Survey Campaign is active, the toggle will show that it is Active
Click the toggle to deactivate the survey campaign
The status will change to say Deactivated
You can reactivate the survey campaign by clicking that toggle again.
From the Manage Organisation’s Surveys page
Select My Apps
Select Surveys
In the Surveys used by dropdown list, select your organisation
The page displays every survey that has been added to at least one project
Press Manage Survey Campaigns
A popup appears that shows every project that the survey is used on
Press Deactivate next to the project you want the survey deactivated on
Press Close