Notifications when you are invited to join someone else's Case

Owned by Matt Kepple
Oct 25, 2021
1 min read

You must turn on Case Requests if you want to be sent an invitation to join a case rather than automatically becoming a Case Worker of the case once someone adds you to the case

How it works

  • The next time you are added to a case as a Case Worker, you will receive

    • an email notification letting you know that someone has requested to add you to a case.

    • a web notification letting you know that someone has requested to add you to a case.

  • When you click the link in the email you arrive on your Case Requests page. From here you can accept or decline each invitation that you have received.

  • Once you accept an invitation you will be added to that case as a Case Worker