You can send surveys to a contact’s Perspective Providers (observers) using 360° Feedback Surveys.

Open

• An Observer (formerly called a Perspective Provider or Witness) is a contact who can provide an opinion about another contact within your organisation or project.

Examples

• Human Resources - Peer-to-Peer feedback

  • You ran a leadership development course six months ago and you want to evaluate whether the course has made a difference

  • You want to collect feedback from the team members of every leader on the course (asking them for their view of the competency of their manager) and you want to collect a self evaluation from each leader. You'd like to be able to compare those two perspectives

  • You would

    • use 360° Surveys to capture the feedback from each team member

    • Use the Send Surveys to Contacts option to collect the self reflections from each leader

• Mentoring Programme

  • You provide mentors to apprentices.

  • You want to collect feedback from each mentor on how each apprentice they mentor is doing but you also want to know each apprentice's self-reflection on their own progress

  • You would

    • use 360° Surveys to capture the feedback from each mentor

    • Use the Send Surveys to Contacts option to collect the self reflections from each apprentice

Rules

• A contact can have several Observers

• A contact can be an Observer of other contacts

• Every Observer is a contact and must have an email address

• An Observer can answer several 360° Feedback Surveys

• If contact-1 is behaving as an Observer to contact-2, then

  • Contact-1 (e.g. a parent from the previous example) will have a new tab appear on their contact profile page called Observing which lists the contacts whom they are observing, i.e. Contact-2

    • e.g. their child

  • Contact-2 (e.g. the child) will have a new tab appear on their contact profile called Observers which lists the contacts who are their witnesses, e.g.

    • e.g. the child’s parents,

    • the child’s teacher,

    • the child’s siblings

    • the child’s friends

Open

How it works

• Explanation video of how to use 360° Surveys on Makerble: https://www.loom.com/share/a6282291ac574ff683abfe5bcefd16c8

Get Started with 360° Surveys

• Collect responses to a 360° survey

• View 360° survey responses