The difference between Dropdown fields, Choice trackers and Multiple Choice questions

Multiple Choice survey question

A question in a survey with a fixed set of answer choices. E.g.

Choose your favourite colour

• Black

• White

• Red

• Create a Multiple Choice question while creating or editing a survey

• Add an existing Multiple Choice question from your library to a survey

Multiple Choice field in a classic Contact Form

A Dropdown field that appears in a Contact Form (used to create a contact) E.g.

Choose the service(s) you are interested in

• English as a foreign language

• Employment support

• Housing benefit

• Create a Dropdown field

• Edit a Dropdown field

• Add an existing Dropdown field to a Contact Form

• Filter survey results by a Multiple Choice contact form field

Multiple Choice field in a custom Contact Form

A Dropdown field that appears in a Contact Form (used to create a contact) E.g.

Choose the service(s) you are interested in

• English as a foreign language

• Employment support

• Housing benefit

• Create a Dropdown field while creating or editing a custom Contact Form

• Add an existing Dropdown field to a custom Contact Form

• Filter survey results by a Multiple Choice contact form field

Multiple Choice tracker

A metric based on a scale.

• When added to a survey this will exist as a Multiple Choice question

• Create a Multiple Choice tracker

• Add a Multiple Choice tracker to an outcome