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Create a new Case Form (aka a Custom Form for Cases)
Create a new Case Form (aka a Custom Form for Cases)
You can create new Case Forms
Steps
Go to the Manage Custom Forms page
Click the CREATE button
You arrive on the New Custom Form page
Enter the name of the new Case Form
In the Custom Form for dropdown list: select Case
Click Save
You arrive on the Manage Fields page for your newly created Case Form
Use the left panel to
select existing fields to add to your Case Form
Create new fields to add to your Case Form
Changes are saved as you go along, there is no Save button on this page
Once you are finished, press the Back to Organisation’s Custom Forms button in the top left of the page or press the Home button
, multiple selections available,
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