You can automatically escalate an In-App Alert if it remains unresolved for a certain period of time.
Steps
While creating or editing an Automation, go to the In-App Alerts tab
Scroll down to the Escalate section
Select Yes
Select te Useer Group you
You can automatically escalate an In-App Alert if it remains unresolved for a certain period of time.
While creating or editing an Automation, go to the In-App Alerts tab
Scroll down to the Escalate section
Select Yes
Select te Useer Group you