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Table of Contents
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Introducing the different levels of access to a contact

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Every user has 1 of 4 levels of access to each contact in your organisation.

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A user can have different levels of access for different contacts

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to individual contacts

  • For example they can have Post Update Access to some projects and No Access to other contacts

  • They can even have different levels of access to contacts that are within the same project as them

What each level of access means

What the user can do

Access Level the user has

User can tag the Contact in a story, i.e.

  • see the Complete Survey button on the Contact’s profile page

  • see the Build A Story section at the top of the Contact’s profile page (unless Build A Story has been disabled at the charity level)

  • see the beneficiary’s name while creating stories using the Quick Update popup

User can view the Contact’s profile page

User can see the Contact’s name , i.e.

  • on the Manage Contacts page

  • on the Project Page’s Contacts box

If a user has Post Update Access

Yes

Yes

Yes

If user has Profile Access

No

Yes

Yes

If user has Headline Access

No

No

Yes

If user has No Access

No

No

No

How to give a user access to several contacts at once

The fastest way to give a user access to several contacts at once is to add that user to a project.

  • When a user is added to a project, they by default receive Post Update Access to all the contacts within that project

  • If you want to then change a user’s access to individual contacts within that project, you can use the steps outlined below

How to give another user access to

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an individual contact

  1. Access the Contact Profile Page of the contact you want to give a user access to

  2. Select the padlock icon in the top left corner of their Contact Profile Page

  3. You arrive on the Manage Access Popup for that contact

  4. Type the email address or name of the user that you want to share this contact with

  5. As you type the user’s Name or Email Address, Makerble will search for users with that name. (You can only add users within your organisation. To add users outside your organisation, turn on External Sharing)

  6. Optionally add a message that your colleague will receive

  7. In the Post Updates dropdown list, choose the level of access you want to give the user

  8. In the Choose a project dropdown list, choose the project you want your colleague to be able to post updates within and see the updates relating to that contact from

  9. Press Save Changes

  10. The popup closes and your colleague will receive an email letting them know that they now have access to the contact

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