Enterprise hosting options
- Matt Kepple
You can host your Makerble Platform in several ways. Contact us to discuss your requirements and find the option that’s best suited to your use case.
Hosting options
| Secure Cloud (Default) | Enterprise Server | Private Cloud |
|---|---|---|---|
Summary | Best for organisations that need their data hosted in a secure online environment that meets the data security standards required for GDPR and HIPAA compliance, while receiving ongoing monitoring, maintenance, support and feature releases. | Best for organisations that require internal software applications to be on-premises, air-gapped or self-hosted; and managed by in-house IT teams with experience maintaining robust technical infrastructure.
| Best for organisations that need their own dedicated instance of the software, with ongoing monitoring, maintenance and support managed by Makerble. |
User Licence Fee: Colleagues | Available on the following price plans: Free, Starter, Standard, Pro, Coordinate, Calculate, Communicate, Evaluate, Accelerate, Transform | Starts at £95 / user / month | Starts at £120 / user / month |
User Licence Fee: Participants 1 Block = 1,000 Single Month Passes | £6,950 / Block | £9,730 / Block | £10,425 / Block |
Hosting Setup Fee | None | From £34,000 | £17,000 |
Hosting Setup Timescale | Instant | 8 weeks | 4 weeks |
Monthly Hosting Fee | None | Managed by your IT team |
|
Scope for Customisation & Configuration | Fully Customisable Content Customisable Universal Features, Automations and Integrations Partially Customisable Navigation Universal User Journeys | Fully Customisable Content Bespoke Features Bespoke Automations Bespoke Integrations Bespoke Navigation Bespoke User Journeys | Fully Customisable Content Bespoke Features Bespoke Automations Bespoke Integrations Bespoke Navigation Bespoke User Journeys |
Type of database your data is stored in | A multi-tenant database
Your data is isolated and invisible to other clients | A single-tenant database
Your database is isolated and invisible to other clients | A single-tenant database
Your database is isolated and invisible to other clients |
Where your data is hosted | Ireland | Location of your choice | Location of your choice |
Cloud Computing | Your Makerble Platform runs on our centralised cloud computing resource | Your Makerble Platform runs on its own dedicated computing resource (an independent application on its own server) | Your Makerble Platform runs on its own dedicated computing resource (an independent application on its own server) |
Who manages the hosting | Makerble | Client (your in-house IT team) | Makerble |
Hosting Platform | Microsoft Azure | Hosting Platform of your choice (including an intranet or your own server) | AWS, Azure, Google Cloud Platform, Oracle, Digital Ocean or an alternative hosting platform |
Where computation happens | Ireland | Location of your choice | Location of your choice |
How you receive updates and feature releases? (CI/CD - the process through which the application is updated) | Instantly - you can turn new features on and off | Manual process.
| Manual process.
|
White-label custom branding
| Yes - based on your price plan | Yes | Yes |
Run on a custom web address
| Yes - it’s optional and based on your price plan | Yes - it’s necessary
(https://you.makerble.com is not available on Enterprise Server) | Yes - it’s necessary |
Use a custom email domain for transactional messages
| No - runs on Makerble.com | Yes - it's necessary | Yes - it's optional |
Use a custom SMS provider for MFA | No - uses Makerble's standard provider (Twilio) | Yes | Yes |
Customer Support for your Users | Included Provided by the Makerble customer success team Channels:
| Based on your requirements - using your choice of tools | Based on your requirements - using your choice of tools |
Platform Usage Analytics using the analytics tool(s) of your choice | No | Yes | Yes |
Access to Database Backups | Yes - accessible upon request and charges apply | Yes - access can be automated and linked to the tool, data warehouse or data lake of your choice | Yes - access can be automated and linked to the tool, data warehouse or data lake of your choice |
Download data anytime in multiple formats depending on the dataset
| Yes | Yes | Yes |
API Access to add, edit and view data | Yes | Yes | Yes |
PostgreSQL Database Access | No | Yes | Yes |
Makerble Professional Services Fees
Engineering day rate: £850/day
Product Consultant day rate: £1,000/day
Makerble Pricing Table (Price Per User Per Month, billed annually)
Product | Free | Starter (SaaS) | Standard (SaaS) | Pro (SaaS) | Enterprise Server | Private Cloud |
|---|---|---|---|---|---|---|
CRM | £0 | £15 | £30 | £65 | £130 | £160 |
Surveys | £0 | £10 | £25 | £45 | £95 | £120 |
Scheduling | £0 | £12 | £28 | £50 | £100 | £125 |
Impact Metrics | £0 | £20 | £45 | £85 | £160 | £200 |