The difference between sending unique survey links via Email and sending them Manually
- Matt Kepple
You have two options when sending survey links to either contacts or perspective providers:
Send links via Email
Send links via Manually
| Send via Email | Send links Manually |
|---|---|---|
How does the person receive the survey link? | They receive the link in their Email Inbox | They receive the link through whichever form of communication you choose to send them their unique link. E.g. SMS, WhatsApp, a letter, etc. |
Do we need the contact’s email address to be able to send them a unique survey link | Yes | No |
Can we add a message that contacts see when they receive the invitation to complete the survey | Yes | No |
Can the system send the contact reminder messages if they have not completed the survey within a given timeframe? | Yes | No |
Can we send the contact their unique survey link in another way, e.g. via SMS, WhatsApp, in an email from a personal inbox? | Yes | Yes |
Can we track whether each individual contact has completed the survey | Yes | Yes |
Will the survey response be automatically linked to the contact | Yes (if using Identifiable Mode) | Yes (if using Identifiable Mode) |