You can design your training plan using your Blueprints

Interactive training sessions

We find that interactive training sessions work best whereby

• A trainer demonstrates what needs to be done on the platform

• Learners then have the chance to have a go at doing the step themselves, and can ask questions if they get stuck

• As such, it’s best to have no more than 10 learners in a single training session as that way you’ll have the capacity to answer their questions and be able to check that each individual person has mastered each workflow they’re taught.

1. What will you cover?

• There is so much that you can use Makerble to do

• You might find it helpful to stagger your rollout over two phases whereby

  • Phase 1 gets people to use the basics of the platform

  • Phase 2 gets people to use some of the more advanced features

• In your Blueprints: you can indicate which phase you’d like to cover each workflow in.

2. How many training sessions will you need?

We recommend that you provide training sessions that are

• 1 hour long for frontline staff

• 2 hours long for other staff

If the topics you want to cover will take longer, we advise you to run several training sessions.

There are several benefits to this

• People have short attention spans

• Spreading out the training over several sessions gives people time to practice and for the content to sink in before they have to learn the next part

• It’s easier to find a 1 or 2 hour slot that works for everyone rather than a longer slot

• In your Blueprints: you can calculate the amount of time that’s needed to train people in the workflows you’ve selected

3. Who will deliver the training

• You can train your coworkers to use Makerble and/or you can work with the Makerble Team to deliver or co-deliver your training

• Email us to request training support if you haven’t already bought it as part of an onboarding package: support@makerble.com