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On Makerble you have colleagues and contacts.

  • Contacts are usually beneficiaries - the people being helped

    • sometimes they might also be referral partners, signposting partners, funders.

  • Colleagues are staff and volunteers

By default, a contact is simply a record; a contact cannot login - unless you give them a Participant Pass.

Participant Passes are designed to ‘spark’ agency among your contacts so that they take action themselves to achieve the outcome that your organisation is trying to help them achieve.

Depending on the context of your work, it may or may not be appropriate to use Participant Passes to encourage your contacts to take action themselves.

Examples

Organisation

Colleagues

Contacts

Data Captured

Reporting

Example 1 - Employment service

Staff who advise young people on how to get a job

Unemployed young people

  1. Staff & Volunteers create new contact profiles for each new young person they work with

  2. Staff & Volunteers create stories that tag each young person whenever they have a meeting with them or work with them at one of their Employment Skills workshop

  3. Other professionals can refer a young person to the shelter by completing a Public Form

Example 2 - Homeless shelter

Staff and Volunteers who provide the food and run the shelter

Homeless people

  1. Staff & Volunteers create new contact profiles for each new homeless person who visits

  2. Staff & Volunteers create stories that tag each homeless person whenever they visit the shelter

  3. Other professionals can refer a homeless person to the shelter by completing a Public Form

Example 3 - Mental Health clinic

Staff and Volunteers who provide counselling services

People with mental health difficulties

  1. Staff & Volunteers create new contact profiles for each new client who visits the clinic

  2. Staff & Volunteers create stories that tag each client whenever they visit the shelter

  3. Other professionals can refer a client to the clinic by completing a Public Form

Example 1 - Employment service

  • The organisation pays £4.95/app/user/month for each Colleague to use Makerble.

  • The organisation does not pay based on the number of Contacts who are registered on Makerble.

  • But if the organisation wants a young person to be able to login to Makerble in order to

    • journal their progress towards finding a job, e.g. posting updates about interviews secured, job applications made, courses they have attended, etc.

    • see the progress posted by other young people who are looking for a job

    • and see the updates logged by their Careers Advisor…

  • …the organisation could buy some a block of Participant Passes which would give each young person access to Makerble.

Example 2 - Homeless shelter

  • The organisation pays £4.95/app/user/month for each Colleague to use Makerble.

  • The organisation does not pay based on the number of Contacts who are registered on Makerble.

  • But if the organisation wants a homeless person to be able to login to Makerble in order to

    • journal their progress towards leaving poverty

    • see the progress posted by other homeless people

    • and see the updates logged by their caseworker…

  • …the organisation could buy some a block of Participant Passes which would give each homeless person access to Makerble.

Example 3 - Mental health clinic

  • The organisation pays £4.95/app/user/month for each Colleague to use Makerble.

  • The organisation does not pay based on the number of Contacts who are registered on Makerble.

  • But if the organisation wants a person with mental health difficulties to be able to login to Makerble in order to

    • journal their mental health journey

    • see the progress posted by people on the programme

    • and see the updates logged by their caseworker…

  • …the organisation could buy some a block of Participant Passes which would give each client access to Makerble.

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