You can create automations based on the following criteria, i.e. conditions that trigger an automation
Conditions | What you can look for |
|---|---|
A contact has specific information in a field on their Contact Form |
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A contact has a specific response to a survey question |
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The number of stories a contact is tagged in  | is greater than or equal to a certain number |
Number of days that have passed since the contact was tagged in a story  | is greater than or equal to a certain number |
Number of days that have passed without the contact receiving any SMS or Email Messages, since the contact was added to the project  (Note: Emails sent via the Gmail integration are not counted) | is greater than or equal to a certain number |
Number of days that have passed since the contact was added to the Enrolled state of the project  | is greater than or equal to a certain number |
Number of days that have passed without the contact completing a survey since the contact was added to the project  | is greater than or equal to a certain number |
Number of previous events that a contact was invited to but was not tagged in a story of (i.e. they did not attend)  Note: if the contact was tagged in a story recorded in the event’s Attendance & Observations Page, the automation will not detect that they did not attend | is greater than or equal to a certain number |