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The Outcomes dataset only appears if Outcome Analysis has been turned on

Start by deciding how many projects you are analysing responses from

Choose whether you are accessing results for a survey from either a single project or from multiple projects

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Steps for a single project

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Steps for multiple projects

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  1. Access the Survey Campaign page of that survey on that project

  2. Click the Analyse tab

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  1. Go to the Survey Analytics page

    1. Select More in the top menu

    2. Select Analytics

  2. Select the survey you want to analyse from the Surveys dropdown list

  3. Open the Areas dropdown list and choose the individual projects (or Albums of projects) that you want to analyse

Explore the data

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  • The Outcomes datasets appear on the right column of the page

  • There is a box for each Outcome

How to use the chart:

  1. Select one or more of the nine lines to display

  2. Select one or more contacts to display results for 

  3. Choose whether to display the final boundary line or not - leave it set to the default setting

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There are 9 types of line that can be displayed on this chart; select the Individual Responses for each Contact chart:

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The Nine Types of Line

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Explanation

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You can see a contact’s performance at an outcome-level

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The 9 line types available

Responses by colleagues

Responses by contacts

Responses by perspective providers

Individual responses for each contact

  • Displays a line for each colleague’s response for each contact. This could display many lines if you have many colleagues creating stories about many contacts.

  • Displays a line for each contact’s response about themselves.

  • Displays a line for each witness’s response for each contact. This could display many lines if you have many witnesses creating stories about many contacts.

Mean Average of the responses for each contact

Witnesses’ mean average for each contact
    • Referral Link

  • Displays a line for each contact

  • The line displays the mean average response from all the

witnesses
  • contacts who have

submitted a
  • completed the survey

response
  • about

that contact
WitnessesContacts’ mean average for each contact
  • Displays a line for each contact

  • The line displays the mean average response from all the

contacts
  • witnesses who have

completed the
  • submitted a survey response about

themselves
Contacts
  • Public Survey Link

  • Referral Link

  • Colleagues’ individual responses for each contact

    • Displays a line for each colleague’s response for each contact. This could display many lines if you have many colleagues creating stories about many contacts.

    Witnesses’ individual responses for each contact

    • Displays a line for each witness’s response for each contact. This could display many lines if you have many witnesses creating stories about many contacts.

    Contacts’ individual responses for each contact

    • Displays a line for each contact’s response about themselves.

    Colleagues’ mean average across all contacts

    Colleagues’ mean average across all contacts

    • Displays ONE line which looks at all responses by colleagues about all contacts; and calculates the mean average response

    • In summary it shows “This is what colleagues think about contacts”

    • Displays ONE line which represents the mean average response from all

    colleagues about every contact they have completed
    • contacts who have answered the survey

    forWitnesses’ mean average across all contacts
    • about themselves

    • In summary it shows: “This is what contacts think about themselves”

    • Displays ONE line which represents the mean average response from all witnesses about every contact they have completed the survey for

    Contacts’ mean average across all contacts

    • Displays ONE line which represents the mean average response from all contacts who have answered the survey about themselves

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    • In summary it shows: “This is what other people think about contacts”

    High-level instructions

    Step 1

    Step 2

    Step 3

    Select one or more contacts to display results

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    • Use the Choose Contacts list

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    for 

    Select one or more contacts to display results for 

    Choose whether to display the final boundary line or not

    ...

    - leave it set to the default setting

    Step-by-step instructions

    Info

    Requirements

    1. Go to the Survey Analytics page (or Survey Campaign page’s Analyse tab if analysing results from a single project), go to the Outcome chart

    2. Start by pressing the Select Contacts button within that chart box

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    3. A box appears that lets you select contacts whose results you want to analyse

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    4. Select all contacts or pick individual ones. Then press Apply

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    5. Select Choose lines to display

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    6. A box appears that lists the 9 Lines you can display

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    7. Tick the lines you want to display and then press Apply

    8. The box updates to display a Spider Plot chart for that outcome with lines as selected

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    9. Use the key below the chart to identify each line

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    10. To download the chart, click the chart menu button and select download in your preferred format

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    11. To view the chart in full screen, click the chart menu button and select View in full screen

    12. While in full screen, press the Escape key on your keyboard to exit