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Alert Triggers allow you to define a set of conditions which when met, cause an alert to be triggered.

Alerts are triggered by things that happen to your Contacts.

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How alerts work

  • Alerts are a special type of notification

  • Alerts appear in the Alerts button in the top menu (its icon is the shape of a klaxon)

  • A number appears next to the Alerts button in the top menu to tell you how many unresolved Alerts you have

  • An alert can either be unresolved or resolved

  • Each alert you receive is about a single contact

Walkthrough video

https://www.loom.com/share/208a68b9989b4be9b233ee0ddab726a3

Get started with Alerts

Info

In order for you or anyone in your organisation to receive Alerts, one of your Organisation Admins must create an Alert Trigger

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Make everything work like clockwork, with Makerble Automation

  • Streamline Every Step of Your Process: Automatically manage tasks like enrolling contacts, updating statuses, or assigning flags by creating your own custom automations.

  • Automate With Precision: Set custom criteria to trigger actions tailored to your contacts, saving time while ensuring accuracy.

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You can create Automations on Makerble that perform one or more Actions when certain Criteria are met.

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Watch the walkthrough video

Appsplus loom macro
datahttps://www.loom.com/share/2f8e9be9576a45c399583197f6502475

How it works in 3 steps

Step 1

Step 2

Step 3

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Choose the Criteria you want Makerble to look for

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Choose the Actions you want Makerble to do

  • Send users an In-App Alert

  • Send contacts an SMS

  • Send contacts an Email

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Now sit back and wait for Makerble to:

(1) spot contacts who match the Criteria

(2) do the Actions, e.g. create an In-App Alert

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Automations: Criteria and Actions

Types of Criteria

Types of Action

  • Contact has been added to a project

  • Contact has been added to a project’s state (e.g. to the Waiting List, Enrolled, Alumni or Declined)

  • Days since a contact has been added to a project and not received an SMS or Email

  • Days since a contact has been added to a project’s state (e.g. to the Waiting List, Enrolled, Alumni or Declined) and not received an SMS or Email

  • Number of events that a contact has been invited to but not attended

  • Days since the contact was tagged in a story

  • Every automation is specific to a single project.

  • Individual Automation Actions are generated for every individual contact who meets the Automation’s Criteria

    • For example, if the Automation is designed to generate an In-App Alert every time a contact is moved to a particular project, Makerble will generate a separate In-App Alert for each contact who is moved to that project (rather than creating a single ‘batch In-App Alert’ that relates to all the contacts who were moved into that project)

Get started with Automations

Child pages (Children Display)

Info

Change in terminology

  • Alert Triggers are now called Automations

  • Alerts are now called In-App Alerts