STAGES OF THE JOURNEY

3 PROVIDE support

PARTS OF THE PROCESS

Baseline survey to participants

WHAT THE PARTICIPANT EXPERIENCE IS

They receive a QR code, SMS or Email with a link to the survey

What a survey looks like to a respondent  

HOW YOUR TEAM GETS NOTIFIED OF THIS ON MAKERBLE

Staff can 

• See the response rate of surveys Response Rate tab on the Survey Campaign page

  

• See survey results Analyse survey results

  

HOW YOUR TEAM DO THIS DAY-TO-DAY ON MAKERBLE

Staff can

• Send out survey links to clients

• Enter survey responses themselves

• Import historical survey responses that are saved in a spreadsheet

HOW YOU REPORT RESULTS ON MAKERBLE

See survey results Analyse survey results

WHAT YOUR SETUP STEPS ARE TO HAVE THIS READY ON MAKERBLE

1. Choose which surveys you want to use on which projects Add a survey template to a project (Create a survey campaign)  

2. Create those surveys if they don’t already exist in the Makerble library Quick Guides: How to create a new survey template  

3. Choose how you want to send the survey e.g. via SMS, Email or fill it in with the client face to face

HOW YOU COULD GO EVEN FURTHER (USING ADVANCED OPTIONS)

• Also get the perspectives of their friends, family members or colleagues by doing a 360° survey and comparing what they say about themselves with what their observers say about them