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Waves are a way to distinguish different versions of a survey

They are often used with pre & post (longitudinal) surveys where you have

• Baseline

• Midline

• Endline

These 3 points in time when the survey is completed can be a wave - which means that you can use Makerble to automatically adjust the inclusion and wording of questions based on the wave.

Respondent Types are the types of people who can complete a survey.

There are four Respondent Types automatically available on your account:

• Coworkers (i.e. users who fill in a survey whilst signed-in to Makerble, even though the survey response might be about one of your contacts)

• Contacts (i.e. people saved in your CRM whom you send a unique survey link to)

• Members of the Public (i.e. people who complete a survey using a public link that you share)

• Observers (people whose perspective you want on the performance of one of your contacts. These are used for 360° surveys and when you want to triangulate impact)

If you use Relationship Types you will have additional Respondent Types generated for each side of the Relationship.

• E.g. the Mother & Daughter relationship type will have two Respondent Types

  • Mother (from Mother & Daughter)

  • Daughter (from Mother & Daughter)

• These additional Relationship Types allow you to further customise your 360° surveys.