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In the Actions dropdown menu press the New Add a [Case Form] button
You arrive on the Create Case page.
Fill in the form with the details of the case
Every case is linked to one project
If you have several Case Forms you can choose which form to use to create the case
You will automatically be assigned as the Case Owner
You can add other users in the project to the case as Case Workers
Press save Save
You arrive on the Case page. (The Case page is a tab on the contact's profile page)
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choose a Project that the case belongs to
choose a Beneficiary (Contact) to whom the case belongs to
add a Case Title
optionally add a Case Description
optionally add Case Workers (these are people who are allowed to tag a story with the label for this Case)
the system will automatically generate a Case Number for each case. Each charity has its own Case Numbering which begins at 1.