You can create Automations on Makerble that perform an Action when certain Criteria are met

Types of Criteria

Types of Action

Contact has been added to a project
Contact has been added to a project’s state (e.g. to the Waiting List, Enrolled, Alumni or Declined)
Days since a contact has been added to a project and not received an SMS or Email
Days since a contact has been added to a project’s state (e.g. to the Waiting List, Enrolled, Alumni or Declined) and not received an SMS or Email
Number of events that a contact has been invited to but not attended
Days since the contact was tagged in a story

Every automation is specific to a single project.

Change in terminology

Alert Triggers allow you to define a set of conditions which when met, cause an alert to be triggered.

Alerts are triggered by things that happen to your Contacts.

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3 step explanation

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An alert trigger is like a radar

It scans Makerble for specific things

Using this analogy:

You decide what you want the radar to look for

This is what you do whenever you create or edit an Alert Trigger

When the radar sees something that matches your criteria, it generates an 'alert'

This is the Alert that the user gets in their top menu

You can see all of your ‘radars' (in other words, your organisation's Alert Triggers) on the Manage Alert Triggers page

Alerts are a special type of notification
Alerts appear in the Alerts button in the top menu (its icon is the shape of a klaxon)
A number appears next to the Alerts button in the top menu to tell you how many unresolved Alerts you have
An alert can either be unresolved or resolved
Each alert you receive is about a single contact

Info
In order for you or anyone in your organisation to receive Alerts, one of your Organisation Admins must create an Alert Trigger

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