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You can create Automations on Makerble that perform an Action when certain Criteria are met.

How it works in 3 steps

Step 1

Step 2

Step 3

Choose the Criteria you want Makerble to look for

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Choose the Actions you want Makerble to do

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  • Send users an In-App Alert

  • Send contacts an SMS

  • Send contacts an Email

Now sit back and wait for Makerble to:

(1) spot contacts who match the Criteria

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(2) do the Actions, e.g. create an In-App Alert

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Automation Criteria and Automation Actions

Types of Criteria

Types of Action

  • Contact has been added to a project

  • Contact has been added to a project’s state (e.g. to the Waiting List, Enrolled, Alumni or Declined)

  • Days since a contact has been added to a project and not received an SMS or Email

  • Days since a contact has been added to a project’s state (e.g. to the Waiting List, Enrolled, Alumni or Declined) and not received an SMS or Email

  • Number of events that a contact has been invited to but not attended

  • Days since the contact was tagged in a story

  • Create an In-App Alert for a user

  • Send an Email to a contact

  • Send an SMS to a contact

  • Every automation is specific to a single project.

  • Separate Automation Actions are performed for every individual contact who meets the Automation’s Criteria

Get started with Automations

Child pages (Children Display)

Change in terminology

  • Alert Triggers are now called Automations

  • Alerts are now called In-App

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Alert Triggers allow you to define a set of conditions which when met, cause an alert to be triggered.

Alerts are triggered by things that happen to your Contacts.

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3 step explanation

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An alert trigger is like a radar

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It scans Makerble for specific things

Using this analogy:

  • the radar is the Alert Trigger

  • the dot in the radar is the Alert

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You decide what you want the radar to look for

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This is what you do whenever you create or edit an Alert Trigger

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When the radar sees something that matches your criteria, it generates an 'alert'

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This is the Alert that the user gets in their top menu

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You can see all of your ‘radars' (in other words, your organisation's Alert Triggers) on the Manage Alert Triggers page

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How to create an Alert Trigger

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How to see an Alert

How alerts work

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Alerts are a special type of notification

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A number appears next to the Alerts button in the top menu to tell you how many unresolved Alerts you have

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An alert can either be unresolved or resolved

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Each alert you receive is about a single contact

Get started with Alerts

Info

In order for you or anyone in your organisation to receive Alerts, one of your Organisation Admins must create an Alert Trigger

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