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The Outcomes dataset only appears if Outcome Analysis has been turned on

Start by deciding how many projects you are analysing responses from

Choose whether you are accessing results for a survey from either a single project or from multiple projects

Steps for a single project

Steps for multiple projects

  1. Access the Survey Campaign page of that survey on that project

  2. Click the Analyse tab

  1. Go to the Survey Analytics page

    1. Select More in the top menu

    2. Select Analytics

  2. Select the survey you want to analyse from the Surveys dropdown list

  3. Open the Areas dropdown list and choose the individual projects (or Albums of projects) that you want to analyse

Steps

  1. On the Survey Analytics page (or Survey Campaign page Analyse tab), go to the Outcome chart

  2. Start by pressing the Select Contacts button within that chart box

  3. A box appears that lets you select contacts whose results you want to analyse

  4. Select all contacts or pick individual ones. Then press Apply

  5. Select Choose lines to display

  6. A box appears that lists the 9 Lines you can display

  7. Tick the lines you want to display and then press Apply

  8. The box updates to display a Spider Plot chart for that outcome with lines as selected

  9. Use the key below the chart to identify each line

  10. To download the chart, click the chart menu button and select download in your preferred format

  11. To view the chart in full screen, click the chart menu button and select View in full screen

  12. While in full screen, press the Escape key on your keyboard to exit

Summary of how to use the chart

Step 1

Step 2

Step 3

Select one or more contacts to display results for 

Select one or more contacts to display results for 

Choose whether to display the final boundary line or not - leave it set to the default setting


The 9 Lines you can display

The Nine Types of Line

Explanation

Colleagues’ mean average for each contact

Witnesses’ mean average for each contact

  • Displays a line for each contact

  • The line displays the mean average response from all the witnesses who have submitted a survey response about that contact via

Contacts’ mean average for each contact

  • Displays a line for each contact

  • The line displays the mean average response from all the contacts who have completed the survey about themselves via

Colleagues’ individual responses for each contact

  • Displays a line for each colleague’s response for each contact. This could display many lines if you have many colleagues creating stories about many contacts.

Witnesses’ individual responses for each contact

  • Displays a line for each witness’s response for each contact. This could display many lines if you have many witnesses creating stories about many contacts.

Contacts’ individual responses for each contact

  • Displays a line for each contact’s response about themselves.

Colleagues’ mean average across all contacts

  • Displays ONE line which represents the mean average response from all colleagues about every contact they have completed the survey for

Witnesses’ mean average across all contacts

  • Displays ONE line which represents the mean average response from all witnesses about every contact they have completed the survey for

Contacts’ mean average across all contacts

  • Displays ONE line which represents the mean average response from all contacts who have answered the survey about themselves

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