Alert Triggers allow you to define a set of conditions which when met, cause an alert to be triggered.

Alerts are triggered by things that happen to your Contacts.

3 step explanation

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An alert trigger is like a radar

It scans Makerble for specific things

Using this analogy:

You decide what you want the radar to look for

This is what you do whenever you create or edit an Alert Trigger

When the radar sees something that matches your criteria, it generates an 'alert'

This is the Alert that the user gets in their top menu

You can see all of your ‘radars' (in other words, all of your organisations Alert Triggers) on the Manage Alert Triggers page

How alerts work

Alerts are a special type of notification
Alerts appear in the Alerts button in the top menu (its icon is the shape of a klaxon)
A number appears next to the Alerts button in the top menu to tell you how many unresolved Alerts you have
An alert can either be unresolved or resolved
Each alert you receive is about a single contact

In order for you or anyone in your organisation to receive Alerts, one of your Organisation Admins must create an Alert Trigger