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You can see the caseload of one or more users by going to the Cases App.

Actions you can do on the Manage Cases page

How to access the Manage Cases page

  1. Select My Apps in the top menu

  2. The ribbon expands

  3. Scroll across until you see a button called Cases (this will only appear once you have created your first Case or been added to your first Case)

  4. Select it

  5. You arrive on the Manage Cases page

    1. This page displays all the Cases that you have permission to see

    2. Clicking the Case Number or the Case Title takes you to the Case Profile Page (which is simply a tab for that case on the Beneficiary profile page)

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