You can get help using the Chat widget on Makerble
Watch the walkthrough
https://www.loom.com/share/e17a25b9f7ba409c8e5d7cb23d2552eb
Steps
Select the Chat button in the bottom right of your screen
Start by entering your name, email and organisation
Now you can ask your question
You’ll then receive a response a Makerble Customer Service Assistant and can continue to chat until your question is resolved