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You can give a contact as many roles as you like

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Contact Roles

  • You can

    • create roles

    • assign roles to contacts

    • see the number of contacts in each role

    • filter contacts according to their role… and when they had it

What are roles?

  • Roles are like Job Titles for your contacts - example Roles include:

    • Advisor

    • Tutor

    • Volunteer

Roles per Contact

  • You can see when each contact started and ended each Role

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Contacts per Role

  • You can report the number of contacts that your organisation has in each Role over time

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Manage all roles

  • You can create as many Roles as your organisation needs

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See their roles

  • You can assign multiple Roles to each contact

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Find by role

  • You can filter to see the contacts who have particular Roles

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Watch the walkthrough

https://www.loom.com/share/bb7bfb893d144f46ad5915b2073a30ac

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Get started with

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Roles for Contacts

Info

You have to be an Organisation Admin to create and edit Contact Roles however any user can assign one of those Roles

Steps

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Go to the My Apps menu

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Select Contacts

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Go to the More Options menu on the Contacts page

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Select Contact roles

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From here you can create, edit and delete Contact Roles

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to a Contact

Key screens

Manage Roles

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Roles box on a Contact Profile Page

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