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You can see a contact’s performance at an outcome-level

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Info

Requirements

  1. Go to the Survey Analytics page (or Survey Campaign page’s Analyse tab if analysing results from a single project), go to the Outcome chart

  2. Start by pressing the Select Contacts button within that chart box

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  3. A box appears that lets you select contacts whose results you want to analyse

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  4. Select all contacts or pick individual ones. Then press Apply

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  5. Select Choose lines to display

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  6. A box appears that lists the 9 Lines you can display

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  7. Tick the lines you want to display and then press Apply

  8. The box updates to display a Spider Plot chart for that outcome with lines as selected

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  9. Use the key below the chart to identify each line

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  10. To download the chart, click the chart menu button and select download in your preferred format

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  11. To view the chart in full screen, click the chart menu button and select View in full screen

  12. While in full screen, press the Escape key on your keyboard to exit

The 9 line types available

Responses by colleagues

Responses by contacts

Responses by perspective providers

Individual responses for each contact

  • Displays a line for each colleague’s response for each contact. This could display many lines if you have many colleagues creating stories about many contacts.

  • Displays a line for each contact’s response about themselves.

  • Displays a line for each witness’s response for each contact. This could display many lines if you have many witnesses creating stories about many contacts.

Mean Average of the responses for each contact

  • Displays a line for each contact

  • The line displays the mean average response from all the witnesses who have submitted a survey response about that contact via

Colleagues’ mean average across all contacts

  • Displays ONE line which looks at all responses by colleagues about all contacts; and calculates the mean average response

  • In summary it shows “This is what colleagues think about contacts”

  • Displays ONE line which represents the mean average response from all contacts who have answered the survey about themselves

  • In summary it shows: “This is what contacts think about themselves”

  • Displays ONE line which represents the mean average response from all witnesses about every contact they have completed the survey for

  • In summary it shows: “This is what other people think about contacts”

High-level instructions

Step 1

Step 2

Step 3

Select one or more contacts to display results for 

Select one or more contacts to display results for 

Choose whether to display the final boundary line or not - leave it set to the default setting

Step-by-step instructions

Info

Requirements

  1. Go to the Survey Analytics page (or Survey Campaign page’s Analyse tab if analysing results from a single project), go to the Outcome chart

  2. Start by pressing the Select Contacts button within that chart box

    Image Added

  3. A box appears that lets you select contacts whose results you want to analyse

    Image Added

  4. Select all contacts or pick individual ones. Then press Apply

    Image Added

  5. Select Choose lines to display

    Image Added

  6. A box appears that lists the 9 Lines you can display

    Image Added

  7. Tick the lines you want to display and then press Apply

  8. The box updates to display a Spider Plot chart for that outcome with lines as selected

    Image Added

  9. Use the key below the chart to identify each line

    Image Added

  10. To download the chart, click the chart menu button and select download in your preferred format

    Image Added

  11. To view the chart in full screen, click the chart menu button and select View in full screen

  12. While in full screen, press the Escape key on your keyboard to exit