Collect information once or as often as you like
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Surveys allow you to ask people Ask people with the same questions at different several points in time and join up their responses automatically
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You can see how a person’s answers to each question have changed. This is a convincing way to prove the impact of your work.
You can summarise the change over time that has happened across an entire project cohort. This is called Distance Travelled
Collect responses online and offline, on mobile, via SMS & email
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Choose the way you want to collect responses:
Generate a single survey link for each project and share it with the participants. Anyone with the link can complete it
Generate personalised links for each individual respondent
Send survey links via SMS
Send survey links via Email
Turn on Automatic Reminders to follow-up with people who haven’t yet completed a survey
Trigger surveys to be sent out automatically once certain conditions are met
Design a single survey and use it on several projects
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Key terms to help you get started with surveys
Term | What it is |
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Master Survey (also called a Survey Template) | A set of questions
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A set of questions that have been added to a project | |
Respondent | On Makerble this term is used to describe someone who has completed a survey in response using a link. Every respondent is saved in your CRM as a contact |
Survey Response | A set of answers relating to a single contact. Survey Responses are saved within a project. |
Story | You can input and import survey responses relating to several contacts at the same time.
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To start collecting survey responses, you simply need to add a master survey to the project that the responses will be saved within. This is then called a Survey Campaign.
A project can therefore have several Survey Campaigns (i.e. you can use several surveys on the same project)
A master survey can have several Survey Campaigns (i.e. the same survey can be used on several projects)
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Click the Surveys button in the My Apps ribbon. It will take you to your Surveys page. From here you can
Find existing surveys that you or your colleagues created. (Yellow arrow)
Create a new survey from scratch (Purple arrow)
Find publicly available surveys (Blue arrow)
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How to analyse your survey responses
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My Home page (using Timeline Filters) or from the Project page
Survey Analytics page | Progress board page | My Home or Project page |
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Good for:
| Good for:
| Good for:
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