If you can’t edit a contact, it’s likely due to the new controls your managers have over who has permission to edit which forms.
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How to resolve it
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In summary
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Go to Project Preferences for each project
Grant form editing permission to Project Reporters and/or Project Observers as required
Watch the 60 second video walkthrough
https://www.loom.com/share/50161dadf59b4f09b9654a59c28c5ba9
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