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You can see a contact’s performance at an outcome-level

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Step-by-step instructions

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Responses by colleagues

Responses by contacts

Responses by perspective providers

Individual responses for each contact

  • Displays a line for each colleague’s response for each contact. This could display many lines if you have many colleagues creating stories about many contacts.

  • Displays a line for each contact’s response about themselves.

  • Displays a line for each witness’s response for each contact. This could display many lines if you have many witnesses creating stories about many contacts.

Mean Average of the responses for each contact

  • Displays a line for each contact

  • The line displays the mean average response from all the witnesses who have submitted a survey response about that contact via

Colleagues’ mean average across all contacts

  • Displays ONE line which looks at all responses by colleagues about all contacts; and calculates the mean average response

  • In summary it shows “This is what colleagues think about contacts”

  • Displays ONE line which represents the mean average response from all contacts who have answered the survey about themselves

  • In summary it shows: “This is what contacts think about themselves”

  • Displays ONE line which represents the mean average response from all witnesses about every contact they have completed the survey for

  • In summary it shows: “This is what other people think about contacts”

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