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There must be at least one Wave on the Survey Campaign before you can adapt the question wording. Add a Wave to a survey campaign

  1. Go to the Survey Template page of the survey you want to adapt the question wording of

  2. Press the Manage Wording button

  3. You arrive on the Manage Wording page for that Survey Template

  4. In the Choose a Project dropdown list: select the project that you are managing the wording of the survey on

    1. If you need to adapt the wording of questions across multiple projects, you will need to repeat this process for each project

  5. In the Choose a Wave dropdown list: select the Wave that you want to adapt the wording on

  6. In the Choose a Question dropdown list: select the Survey Question that you want to adapt the wording of

  7. This causes a table to appear on the page

  8. The table displays a row for each Respondent Type within your organisation

    1. There are four default Respondent Types:

      • Colleague: this is when a Project Manager/Reporter/Observer or Organisation Admin, Project Creator or Organisation Observer posts an update while they are signed in

      • Contact: this is when a Contact creates a story by either

        1. completing a survey using a personalised survey link

        2. posting an update while they are signed in as a contact with Participation Access

      • Witness: this is when someone completes a survey in response to receiving a 360° Feedback Survey link to provide their perspective on a contact

      • Member of the public: this is when somebody uses the public survey link to complete a survey.

    2. In addition, Makerble automatically generates a Respondent Type for each Relationship Title within a Relationship Category

  9. The Question Wording column displays blue hyperlinked text.

    1. Click the text in that column to launch the Manage Question Wording popup.

    2. In the popup you can adapt the way that the question is worded on that Wave of the survey when it the Complete Survey page is displayed to someone who is of that particular Respondent Type.

    3. Press save

    4. The popup closes and the adapted wording for that question is displayed within the table.

  10. Now that the Survey Questions have been adapted, you can deploy adapted versions of the survey