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Alerts are triggered by things that happen to your Contacts.
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3 step explanation
1 | 2 | 3 |
An alert trigger is like a radar  It scans Makerble for specific things Using this analogy:
| You decide what you want the radar to look for  This is what you do whenever you create or edit an Alert Trigger  | When the radar sees something, it generates an 'alert'  This is the Alert that the user gets in their top menu  |
You can see all of your ‘radars' (in other words, all of your organisations Alert Triggers) on the Manage Alert Triggers page |
How alerts work
Alerts are a special type of notification
Alerts appear in the Alerts button in the top menu (its icon is the shape of a klaxon)
A number appears next to the Alerts button in the top menu to tell you how many unresolved Alerts you have
An alert can either be unresolved or resolved
Each alert you receive is about a single contact
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