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You can edit the fields within the Bio box (top left) on the Contact Profile page.

Steps

  1. Go to the Contact Profile page

  2. Click Edit Contact

  3. You arrive on the Edit Contact page

  4. To add an additional Contact Form to the contact’s record, select Add another Contact Form

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  5. In the popup, you will see a list of the other Contact Forms that exist within your organisation. Any Contact Form that has already been used on this Contact record will already be ticked and cannot be unticked.

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  6. Select the additional Contact Form you want to add and press save

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  7. The popup closes and the additional tab now appears on the Edit Contact page

  8. Select that new tab

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  9. Now you can populate the fields on that tab

  10. If any of the fields on this new tab had already been completed in other tabs, the information will automatically be carried across

  11. Scroll down to the bottom of the form A tab appears for each of the Contact Forms that have been completed for that contact

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  12. Click each tab to display the fields within that Form

  13. Edit the fields in the Form as necessary

  14. Complete additional Contact Forms if required

  15. Scroll to the bottom and press Save