You can revoke a user’s access to content within your Organisation.
There are several types of content on Makerble and depending on the privacy settings you’ve enabled for each type of content, you can revoke access in different ways.
Type of content | Scenario (privacy settings you’ve enabled) | How to revoke access |
|---|---|---|
User has access through their role as Album Manager, Album Member, Project Observer, Project Reporter, Project Manager, Organisation Admin, Project Creator or Organisation Member | ||
User has access through their role as Board Admin or Board Member | ||
Collections | ||
User has access to the contact through External Sharing |
| |
User has access to the contact through their role as a Project Observer, Project Reporter, Project Manager, Organisation Admin, Project Creator or Organisation Member | Remove the user from each project they are part of from
| |
Metrics | ||
Metrics | User is owner of a metric | Contact customer-success@makerble.com and request to transfer ownership to your organisation |
Organisation-wide administrative settings | User is an Organisation Admin | Change the user’s organisation role from Admin to None on the Manage Colleagues page and then press Save. |
Organisation-wide administrative settings | User is listed as the Organisation Leader (i.e. their User Account registered the Organisation on Makerble) | Contact customer-success@makerble.com |
User has access to the project through their role as a Project Observer, Project Reporter, Project Manager, Organisation Admin, Project Creator or Organisation Member | Remove the user from each project they are part of from
| |
User has access to project stats, stories and information because the project was approved to be shown to their album | Contact customer-success@makerble.com to revoke approval | |
Stories (includes Survey Responses) | User has access to the story through Sharing With Specific Individuals | Go to the privacy setting of each story that the user has access to and remove them from the access list. If you do not want to take this approach or you do not know which stories they have access to, deactivate the User’s Account instead. |
Stories (includes Survey Responses) | User has access to the contact through their role as a Project Observer, Project Reporter, Project Manager, Organisation Admin, Project Creator or Organisation Member | Remove the user from each project they are part of from
|
Surveys | User is owner of a survey. | Contact customer-success@makerble.com and request to transfer ownership to your organisation |