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What are surveys?

A survey is a set of fields that you want people to complete when they create a story

  • Whenever a survey is completed, the survey response is saved in the database as a story (called an Update in the front-end)

  • Therefore a survey can be thought of as a template for a story with a set of questions and fields that need to be completed. This is why the name for surveys in the back-end is Story Category.

Watch the walkthrough

Get an overview of how the Surveys App works on Makerble

https://www.loom.com/share/420b34afeadf4052b8a43ff24edce603

Getting Started with Surveys

Key features of the Surveys App

Survey templates v Survey campaigns

  • Whenever a survey is created, it exists as a template.

  • In order to actually use a survey, i.e. enable people to create stories using that survey, the survey needs to be added to a project.

  • When a survey is added to a project, it is called a Survey Campaign.

Survey Campaigns

There are four ways to create a survey campaign:

  1. Create a new survey: create a new survey from scratch and then add it to your project

  2. Use an existing survey that you created: Choose a survey you created previously and add it to your project

  3. Use an existing survey that a Colleague created: Choose a survey that your colleague created previously and add it to your project

  4. Use an existing survey created by someone outside your organisation: Choose a publicly available survey from www.makerble.com/explore/surveys and add it to your project

Start by going to the Surveys App on Makerble

Analyse your survey responses

Survey responses can be analysed from several pages:

  1. Survey Analytics

  2. Progress Board

  3. My Home page or Project page

Survey Analytics page

Progress board page

My Home or Project page

Good for:

  • Showing survey responses from one or more projects at once

  • Filtering results by Contact, Contact Group and Author Type

Good for:

  • Presenting survey results

  • Inviting people to reflect on survey results and log

    • Actions

    • Ideas, suggestions and best practice that could improve survey results next time

Good for:

  • Qualitative analysis: i.e. using labels to code different responses

  • No labels