As an Organisation Admin you can control the User Settings of your organisation-controlled users
Steps
Select More in the top menu
A dropdown menu appears
Select Control Panel
You arrive on your organisation’s Control Panel
Select Colleagues
You arrive on the View Colleagues page
In the User Account Actions column there are two buttons displayed next each of your organisation-controlled users
Reset password
Edit Profile
Clicking either option will take you to the appropriate tab of the user’s Profile Settings page
From there you can change the user’s settings such as:
username,
password,
email address,
email notification settings
turn on/off 2 Factor Authentication or change the Phone Number that is used for 2FA
and other settings as outlined in the User Settings article