What are 360° Surveys?
- Matt Kepple
You can collect several people’s perspectives on the progress or performance of your contacts.
How it works in 3 steps
1. Choose a contact to focus on
You can use 360° surveys with any of your contacts.
2. Send out a 360° survey to one or more of the people who know them
These people are called Observers (or Perspective Providers, previously called Witnesses).
You will need an email address or mobile number for each Observer.
You can use any survey.
3. Optionally compare the answers from Observers with answers submitted by the contacts themselves or your colleagues
You can send the same survey to different people - this lets you gather and compare several perspectives on the same contact (subject), i.e. you could collect responses from
Observers
the Contacts themselves (a self-reflection)
your Colleagues
When sending out the same survey to different Respondent Types, it helps to personalise the wording of each survey question so that the survey is presented in a meaningful way for each type of respondent.
Get started with 360° Surveys
Survey design
Spider Plot outcome charts are a good way to view results from a 360° survey. Therefore you should:
Distribute the survey
Analyse results
Organise your Perspective Providers
Dictionary
Term | What it means |
|---|---|
Observer (Perspective Provider) | Person who is giving their perspective on another contact’s progress |
Perspective Receiver (The Subject) | The contact about whom the perspective is being received |
https://makerble.atlassian.net/wiki/spaces/MCPD/pages/42795014
